Hyatt Diamonds currently receive a choice between a welcome food and beverage amenity, or a points bonus when checking-in, a benefit that will soon go away with the new World of Hyatt program.
Hyatt Place and Hyatt House properties earn 500 bonus points, and all other properties, including, but not limited to, Hyatt Regency’s, Grand Hyatt’s and Park Hyatt’s, all earn 1,000 bonus points.
It’s one of my favorite features of the current Hyatt program, and one that I’ll probably miss the most with the transition to World of Hyatt.
Here’s a tip for those that aren’t aware. Sometimes hotels will forget to post the Diamond points amenity. If you think this is a one-off occurrence, it isn’t. In fact, it happens to about 25% of my stays.
Here’s How You Know Your Points Didn’t Post.
Looking at your Hyatt account online, if you see the Diamond Amenity as 0.00, no points have been posted.
What to Do
Contact Hyatt on Twitter @HyattConcierge and let them know your Diamond amenity didn’t post.
What You’ll Receive
Now, here’s the cool part. If you stayed at a hotel offering 500 points points, you’ll get 750 bonus points in return for the trouble. If it’s a hotel offering 1,000 bonus points, you’ll get 1250 for the trouble, a 250 point increase.
You can take a look at your stay details to confirm the new points added under “Diamond Retro Amenity.”
So, I’m not saying you should “hope” your Diamond amenity points don’t post each time, however, when they don’t, make sure you’re aware that you’ll be receiving a small stash of extra points for the trouble.
I didn’t realize many of my Hyatt Diamond friends didn’t know this, so now you know!
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