Review: oneworld Business Class Lounge at LAX

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Arriving in LAX off of my domestic JFK-LAX flight, I had to leave the terminal to walk to the Tom Bradley International Terminal. It’s a short 5 minute walk, and with the normal LA sunshine, is a welcome break from sitting on a plane for 6 hours…

The oneworld lounge is located beyond security, and is on the third level, where you must take the elevator to access. Exiting the elevator, look right, and you’ll see the lounge. This space is hosted as a join partnership between Cathay Pacific, British Airways and Qantas, though any oneworld Sapphire or Emerald can enter, no matter the oneworld airline they are flying.

The lounge is very open, and is in a square shape, where you’re able to walk around a large atrium in the middle.

You’ll find plenty of modern seating, though one major gripe I had was the lack of outlets. They’re only located every so often, and on my visit, many of them weren’t working for whatever reason.

You’ll find a full bar, equipped with self serve wines, spirits and champagne, as well as a staffed bartender.

Walking around more, you’ll also see the buffet spread, which includes both hot and cold dishes timed throughout the day. When I visited, it was a late lunch/dinner.

For my visit, I chose the lasagna, some potatoes and stew, as well as a Diet Coke and glass of wine. The food was rather good, though I do remember it being more on the luke warm side and not pipping hot.

There’s plenty of long tables where you can work or dine, and fortunately, these tables are equipped with many electrical outlets for charging your devices.

It’s worth noting that staff for each of the individual airlines and their respective flights don’t arrive in the lounge until about an hour prior to departure, so if you need help with ticketing or seat assignments, there’s really no “local” help. I found this rather frustrating as I was trying to see if there was upgrade space into First, but was told to wait until the agent arrived.

As you continue around the square, you’ll find a full suite of bathrooms and individual shower rooms, which can be reserved with an attendant there. I didn’t shower there myself, but did take a peek inside and everything was very clean.

 

I found the lounge quite gorgeous, and both modern, sleek and clean.

Here’s what I would hope they’d improve on:

• More staff, specifically airline agents who can assist with ticketing.
• A hotter food selection, and perhaps more variety.
• More electrical outlets by individual seats.

Overall, a pleasant experience, though. The lounge is far from some gates, however, so be sure to check your boarding pass prior to departure to see how far of a walk you have.