ANA

ANA

General Rules

• Can you do a one-way ticket? No.
• Can you do a stopover on round-trip ticket? Yes, up to 4 stopovers.
• Is a stopover allowed anywhere en route? Yes.
• Is an open-jaw routing allowed? Yes, but you need to return to the same country you departed from.
• Is a stopover and open-jaw allowed? Yes.
• What is the maximum segments on a round-trip ticket? 12.
• Can flights be changed after start of itinerary? Yes.
• Are fuel surcharges imposed? Yes.
• Award holds? No.
• Is there a phone booking fee? Yes; $25 USD

Routing Rules

• No one-ways; only round-trip awards allowed.
• You’re only allowed one stopover in each city
• No stopovers or ground transportation within the country of origin are permitted on international routes

Pros and Cons

Pros

• 4 stopovers are allowed on one award
• ANA website is an excellent Star Alliance award search tool.
• You’re allowed to change the date on award tickets for free, within one year of booking.

Cons

• Fuel surcharges are extensive on partner airlines.
• No one way awards.
• ANA website does not display partner awards websites, unless you know how to bypass it.

Phone Number

1-800-235-9262 (Hours: Monday through Friday, 5:30a-6p PST; Saturday/Sundays/Holidays 5:30a-2p PST)

Transfer Partners

Amex 1:1 (not instant – can take up to 10 days)

 

General Rules

Can you do a one-way ticket? No.
Can you do a stopover on round-trip ticket? Yes, up to 4 stopovers.
Is a stopover allowed anywhere en route? Yes.
Is an open-jaw routing allowed? Yes, but you need to return to the same country you departed from.
Is a stopover and open-jaw allowed? Yes.
What is the maximum segments on a round-trip ticket? 12.
Can flights be changed after start of itinerary? Yes.
Are fuel surcharges imposed? Yes.
Award holds? No.
Is there a phone booking fee? Yes; $25 USD
Routing Rules

No one-ways; only round-trip awards allowed.
You’re only allowed one stopover in each city
No stopovers or ground transportation within the country of origin are permitted on international routes
Pros and Cons

Pros

4 stopovers are allowed on one award
ANA website is an excellent Star Alliance award search tool.
You’re allowed to change the date on award tickets for free, within one year of booking.
Cons

Fuel surcharges are extensive on partner airlines.
No one way awards.
ANA website does not display partner awards websites, unless you know how to bypass it.
Phone Number

1-800-235-9262 (Hours: Monday through Friday, 5:30a-6p PST; Saturday/Sundays/Holidays 5:30a-2p PST)

Transfer Partners

Amex 1:1 (not instant – can take up to 10 days)