General Rules

Limited Time Offers Up To 50,000 Points
  • Can you do a one-way ticket? Effective, January 1, 2015, yes.
  • Can you do a stopover on round-trip ticket? Yes.
  • Is a stopover allowed anywhere en route? On international flights, yes.
  • Is an open-jaw routing allowed? Yes.
  • Is a double-open jaw allowed? No.
  • Is a stopover and open-jaw allowed? Yes.
  • Can flights be changed after start of itinerary? Yes.
  • Are fuel surcharges imposed? Yes, except select routes to Asia, Europe Latin America and Australia.
  • Award holds? No.
  • Is there a phone booking fee? Yes, $25 per ticket.

Routing Rules

  • Maximum Permitted Milage is enforced, and there is no overages allowed.
  • Mixed cabin awards are not allowed. The same cabin must be used.

Pros and Cons


  • An excellent route network, both domestic and abroad.
  • One of the best values to Australia, with the most availability.


You can’t redeem miles for First Class; only Business Class.
Their award chart is traditionally very high, and subject to major devaluations.

Phone Number

1-800-323-2323 (Hours: 24/7, 365)

Transfer Partners

SPG 1:1, American Express Membership Rewards 1:1 (up to 250,000 points transferable)


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