Amtrak is introducing a new delay notifications system for passengers who don’t necessarily have a reservation on Amtrak, which is convenient for family and friends picking up passengers, or those who want to stay on top of train departures and arrivals daily.
The new alerts can be received by text message or email, and you can set the alerts to come for a single day, every day, or just certain days, which is helpful for commuters who tend to take trains often. The alerts will be able to be modified as your needs change.
It’s worth noting that this is separate from the alerts that customers receive who actually have a reservation. If you hold an actual Amtrak ticket, you’ll continue to be notified regardless, and be alerted to canceled or severely delayed trains.
To set up an alert, go here.
Here’s how the system looks:
These Amtrak delay notifications are a nice improvement for those that want constant updates of particular trains, and since trains play a large part of the commuter world within the Northeastern US, and in California, it’s good to see Amtrak adding this into their website.
Jamie Larounis is an avid traveler, blogger and miles/points educator. Traveling well over 100,000 miles a year and staying in hotels for over 100 nights, he leverages miles, points and other deals to fly in first class cabins, and stay in 5-star hotels. The Forward Cabin shares his experiences, musings, reviews, tips, tricks, resources and industry news with you, the fellow traveler.
Having used Amtrak perhaps 10 times in recent times, trains are always late getting to their destinations. I realize, as long as Amtrak use privately owned tracks, the problem won’t be solved.