Get award booking help and personalized travel assistance for as little as $1 a month! A small catering update, but one that effects customers nonetheless: American is removing plated desserts, such as their key lime pie, chocolate cake and cheesecake, from medium haul routes in First Class (medium haul includes routes such as Seattle to … [Continue reading]

Get award booking help and personalized travel assistance for as little as $1 a month! American is refreshing their onboard amenity kits soon. The new kits will be introduced in early March, and all aircraft should have them by mid-April. The kits are designed by Cole Hans, like the current ones, and they’ll feature C.O. … [Continue reading]

Get award booking help and personalized travel assistance for as little as $1 a month! A few weeks ago, American introduced iSolve, an inflight compensation program, and we learned what specific issues would be compensated for. I had my first “live” experience with iSolve today from ORD to JFK! I pre ordered the fruit and … [Continue reading]

Get award booking help and personalized travel assistance for as little as $1 a month! Recently, American Airlines announced that they would be using a new tool called iSolve on their inflight flight attendant tablets to provide on-the-spot compensation for service or other failures inflight. To this point, it was really only speculated on what … [Continue reading]