The Hyatt Regency Crystal City is the closest Hyatt hotel to Washington Reagan National airport. With an early 6am flight the next day after my stay, I wouldn’t be able to avail myself of the usual Hyatt Diamond Breakfast in the hotel restaurant which started at 6am. I’d need to leave on the 4:40am hotel shuttle to make it to the airport by 4:50a, in time for a 5:30a boarding.
I asked the Hyatt Twitter team and mentioned my status and predicament. I asked if there was anything I could take to-go prior to my flight, and they promptly offered to have someone from the hotel restaurant call me. Within a half hour, I was on the phone with someone posing some options including a croissant and bottle of juice. They told me they’d have someone bring it up the room, and indeed they did within the hour. I signed the receipt and was told it would be taken off my bill.
Included was a container with a croissant and danish, 2 jars of jam, a bottle of cranberry juice and utensils. It was a perfect to-go breakfast that the hotel didn’t have to offer me since the restaurant was closed. However, they accommodated to my needs, and exceeded expectations.
It’s always worth an ask if you need some type of alternative breakfast – if you’re a Diamond, the hotel may be able to arrange something extra, as they did in my case. While the hotel is listed as an airport hotel, I’m not sure if this is something regularly requested as it was never really broadcast as an option that’s available. When in doubt, ask. It’s as easy as that.
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