Howdy all. I’ve got a little bit of an issue with an airline ticket, and I’m stumped. After repeated calls to both US Airways and American, I’ve gotten no luck in having the issue solved, so I’m resorting to asking for help from you, if you know how. If you can successfully guide me to having this issues fixed, I’ll send you (10) free GoGo inflight wifi passes for your assistance!
Let’s start at the beginning…in March, I’m flying from Washington Dulles to San Diego, via Los Angeles for Frequent Traveler University San Diego.
Problem: In short, I am an American Airlines Executive Platinum, and I am trying to add myself to the upgrade list for all of my flights, as I am allowed to do, with hopes of upgrades clearing within the 100 hour window.
Issue: I have a US Airways ticket stock ticket that contains all American operated flights (there are no US Airways operated flights). However, because it is on US Airways ticket stock, American says they cannot add me to the upgrade list until at the airport within 24 hours, thus removing my 100 hour upgrade window privilege as an Executive Platinum (not sure if I would win a battlefield upgrade since IAD to LAX is a fairly popular route, where most EXPs will clear in advance, leaving no seats left within 24 hours.).
So, I guess two choices here:
- I need to have US Airways transfer the ticket to AA, which they won’t do (I called)
- Have the flights switched to “operated and marketed by American” instead of “Marketed by US Airways, Operated by American,” which, again, they seem unwilling to do.
Any insight in how to fix? Not that it’s a big deal, but I’ll probably have to battlefield upgrade and the IAD to LAX flights are usually pretty full in F. There’s got to be a way, but I either can’t seem to explain it right to the agents, or there’s something I’m missing…
I’ve called both the American Executive Platinum desk and US Airway’s Chairman’s Preferred desk with no help. In any event, if you’re able to pose a viable solution, this may help others in a similar predicament.
Thanks for your help in advance! Comment below with your thoughts, and if it works, I’ll email you the 10 wifi codes!
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