A few days ago, I stayed at the Phoenician Resort in Scottsdale, Arizona and included with the room rate of the hotel was an $8 a day “porterage” fee as well as a $3 a day “housekeeping services” fee. It got me thinking that I’ve really not thought about this process before or whether it’s been included in my room rates at other hotels before, too. Or, at least I haven’t noticed.
The concept here is that instead on keeping cash on you to tip the hotel’s services, they’ll just add it to your room bill. On one hand, I appreciate this since I’ll earn points on the charge, though on the other hand, I don’t like being force-fed to tip someone, even though, in most cases it’s warranted.
During this stay, I didn’t once use a porter service – I always tend to carry my bags on my own. So, for this stay, it sort of seems like a waste of $8. Daily, I was charged the $3 housekeeping services tip, which, because I used the room daily, was warranted. Still, I don’t like to be designated what my tip should be, and even though I may have tipped $3, would rather have done it on my own. Let’s say I had received very poor services from something at some point – still, I’m being forced to tip, despite what could have been a very poor experience. It’s just an odd thing, in my opinion. Something I don’t prefer, but others may.
What is your thought on gratuity automatically being included in your room bill?
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