Review: Qantas Lounge, DFW Airport

Departing Qantas Business or First passengers from Dallas/Ft. Worth airport have access to a Qantas lounge in the D gates. Let me clear by first saying that this is not a Qantas Club, Business Lounge, or Qantas First Lounge – this is “make shift” lounge for Qantas passengers, operated by a third party. It’s actually in a long hallway of separate lounges for multiple international airlines, British Airways, Emirates, Lufthansa and more includes. Because it isn’t actually a Qantas operated lounge, it’s sub-optimal at best.

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Entering the lounge, you’ll find a Qantas representative behind the desk to check credentials and ensure eligibility. Once inside, there are two sections to the lounge – a main Business area, and a partitioned off First area. Inside the Business area is a small food buffet complete with an unappetizing small hot food selection, as well as a small bar. This is where the bathrooms and luggage storage area was located as well. In the First section, there’s 2 or 3 cold appetizers (again, unappetizing), as well as refrigerators stocked with local and international beers, as well as soft drinks. Also available was a bar service, to which occasionally a staff member would come around asking if you’d like a drink.

For my Qantas A380 flight to Sydney, there was only a handful of people using either lounge, so I can’t say that it was crowded. Perhaps 4 or 5 people in the First Class section, and maybe 8 or so in the Business section, indicating to me that many people either skipped using the lounge entirely or went to another lounge in the terminal.

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My Take

If you’re looking for a premium experience, or anything resembling the usual above par standards of Qantas, don’t visit this lounge.

Here’s some alternative options:

  • If you’re an American Express Platinum or Centurion cardholder, visit the Centurion Lounge, a short 5 minute walk away.
  • If you’re a oneworld Emerald, consider visiting the First Class dining area in the Terminal D Admiral’s Club. It has a small selection of food and beverages, but even this selection is better than what was available in the Qantas contract lounge.

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