I stay in a lot of hotels. Lots of chains, lots of different brands, in lots of different locations, at lots of different price points. Across all of these differences, there’s one thing that consistently bugs me about hotels…and it’s time to let that gripe out.
Surprisingly, it’s not about how clean the room is. It’s not about the breakfast offered, or the honoring of elite benefits. It’s about housekeeping. Let me explain.
I’m in my room and it’s 8am, on the day I’m checking out, and I receive a knock on the door. “Housekeeping!” Seriously? It’s 8am.
I can literally say that about 2/3rds of my hotel stays result in some type of similar scenario. It almost plays out the exact same way — sometime before the designated hotel check-out time (usually noon, sometimes 11a), there’s a knock at the door from housekeeping wondering if I’m out of the room yet.
I’ve had similar incidents during stays when I have an extended check-out time, though I guess I can understand that one partially, and chalk-it up to a miscommunication between the front desk staff and the housekeeping folks. However, when I’m in my room well before the posted check-out time, I’m not sure why I’m receiving any knocks from housekeeping. While I know they need to clean rooms as fast as possible to make way for more guests, I’ve paid for a room until a certain time, and shouldn’t be bothered before then, or be encouraged to leave by constant knocks at the door. It’s not like I’m overstaying or anything like that — I’ve paid for a room until the posted checkout time, and deserve to have privacy until then. Sometimes, I’ll get in late from a flight where I’m trying to sleep in, only to be awoken by housekeeping at the door.
Mind you, I’ve had this happen with a do not disturb sign on the door, and equally as many times where someone just barges through, not even knocking. It’s a consistent issue across most hotel brands I’ve stayed in, and I just can’t understand it. It’s the biggest pet peeve I have with hotels, and I’ve gotten so used it, I’ve almost stopped complaining, though it really annoys me.
It’s just so annoying…and I finally had to vent.
Have you ever experienced this issue?
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