I had the chance to visit Amtrak‘s “new” Metropolitan Lounge in Los Angeles recently, as part of a trip from Los Angeles to San Diego.
The Metropolitan Lounge is part of Amtrak‘s limited lounge network in major cities only. On the east coast, you have ClubAcela. In the Midwest and on the west coast you have Metropolitan Lounges.
The Metropolitan Lounge can be accessed by same day Business Class customers, Select Executive Members or those in sleeping car accommodations.
The lounge itself is actually in a very awkward location. When looking at the ticket counter, it’s around the corner and you need to take an elevator up to the second floor.
Once upstairs you’ll see signage leading you inside.
Once you step inside, you’re greeted by an attendant who will verify your ticket or credentials.
The lounge itself is actually quite small, though I imagine it doesn’t get overly packed, outside of maybe some weekdays Surfliner trips.
There’s a snack and drink bar with limited non alcoholic beverages, coffee/tea and chips and cookies.
At the time of my visit, the Wi-Fi was completely unusable. There was about 10-12 people inside – some working on laptops, some on the phone and some grabbing snacks from the counter, but otherwise a very low key environment.
Sure, it’s better than waiting in the station below, but i wouldn’t say it was drastically better, either. 🙂
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