Park Hyatt: It’s the Little Things That Really Make a Difference

I am a huge fan of Hyatt’s Park Hyatt brand, and think it is a well-done top tier property category. I recently review the Park Hyatt Paris Vendome, which you can read here.

I had a chance to stay at the Park Hyatt Washington D.C. recently, and it was a pure delight. I’ll have a full trip report soon, but there’s something that struck me on this stay that really embodies the Park Hyatt Brand – it’s the little things in life that make the difference.

After having dinner with some family, I came back to my room to go to bed. While I was away, housekeeping had been inside.

They filled the ice bucket with fresh ice.

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They had swiveled the television around to face the bed (it was originally facing the living room when I checked-in).

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The television remote was placed next to the bed stand, and with a tv viewing guide.

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Inside the bathroom, a floor mat had been laid out in anticipation of a morning shower.

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By the sink, where there once was a cardboard box filled with soap, was now a soap tray with the soap placed neatly inside, no box to be seen.

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It’s really the little things that make Park Hyatt set apart from other hotel brands, and I can honestly say I noticed the difference here. While probably trivial, the things I pointed out made me really feel appreciated as a Hyatt Diamond, and a welcome guest at this luxurious property.

Do you enjoy Park Hyatt? Is there anything that sets them apart from other brands?

 

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