Park Hyatt: It’s the Little Things That Really Make a Difference

I am a huge fan of Hyatt’s Park Hyatt brand, and think it is a well-done top tier property category. I recently review the Park Hyatt Paris Vendome, which you can read here.

I had a chance to stay at the Park Hyatt Washington D.C. recently, and it was a pure delight. I’ll have a full trip report soon, but there’s something that struck me on this stay that really embodies the Park Hyatt Brand – it’s the little things in life that make the difference.

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After having dinner with some family, I came back to my room to go to bed. While I was away, housekeeping had been inside.

They filled the ice bucket with fresh ice.


They had swiveled the television around to face the bed (it was originally facing the living room when I checked-in).


The television remote was placed next to the bed stand, and with a tv viewing guide.


Inside the bathroom, a floor mat had been laid out in anticipation of a morning shower.


By the sink, where there once was a cardboard box filled with soap, was now a soap tray with the soap placed neatly inside, no box to be seen.


It’s really the little things that make Park Hyatt set apart from other hotel brands, and I can honestly say I noticed the difference here. While probably trivial, the things I pointed out made me really feel appreciated as a Hyatt Diamond, and a welcome guest at this luxurious property.

Do you enjoy Park Hyatt? Is there anything that sets them apart from other brands?


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