I’ve long been a fan of Hyatt Gold Passport, and am current a Diamond with them, as well as recently crossing over the 25 different properties threshold.
Several months ago, I wrote on how it was possible to book Hyatt stats via the Twitter app, and how it wasn’t necessary to have the required amount of points in your account at the time of booking – you only needed that amount upon check-in.
It looks like Hyatt has updated their policies for booking stays with points, and not having the necessary points in the account at the time of reservation.
I tried booking a reservation at the new Hyatt Centric Miami, which is now accepting reservations for after June 1. I was short 1,500 points, but due to previous experience, figured I would still be able to reserve the reservation anyways.
From the Hyatt Twitter team:
Standard points awards may be held as a courtesy without the points available at time of booking as a courtesy to our Diamond members. C & P is different. I will in this case issue 1500 pts for any misinfo and book the reservation.
First off, I’m really grateful for the Hyatt team giving me a complimentary 1,500 bonus points – they certainly didn’t have to do that, and it’s a mark of really great quality customer service to be able to make the reservation happen.
So, it looks like:
- Full points reservations can be held without the necessary points in the account at time of reservation.
- Cash and points reservations need the necessary points in the account at time of reservation.
Looking for the best way to earn miles and points quickly? Visit the "Credit Cards" drop down on the main menu bar above for the hottest deals! Want to learn more and stay up to date on the latest tips, tricks and deals? Join My Travel Tips Facebook Page! This site is part of an affiliate sales network and receives compensation for sending traffic to partner sites, such as CreditCards.com. This compensation may impact how and where links appear on this site. This site does not include all financial companies or all available financial offers. Opinions expressed here are author’s alone, not those of any bank, credit card issuer, hotel, airline, or other entity. This content has not been reviewed, approved or otherwise endorsed by any of the entities included within the post.