Review: Hyatt Regency Bellevue

In February, I needed to be in Seattle for an event and wanted to stay outside of the city for convenience. The Hyatt Regency Bellevue caught my eye, and, to start off, I was thoroughly impressed with this hotel.

Located directly in downtown Bellevue, a short walk to the indoor mall and nearby shopping and restaurants, the hotel is in a really good spot for those that need to be in the city, or need to hop in their car for somewhere else. Parking in the underground garage is free on weekends, and since I arrived on a Friday, I didn’t have to pay anything, which was fortunate.

Once parked, I headed to the front desk, which requites you to leave the garage, head upstairs, and outside across a plaza. The lobby is open with a decent amount of seating, and connecting space for conferences and meeting facilities.

The friendly agent told me I had been upgraded to a studio suite and asked whether I would like the 1,000 Hyatt Gold Passport points or the food and beverage item and my amenity. I promptly replied with my request for points, and within a matter of seconds, he also offered to send up the food and beverage dish as well, a locally made dumpling.

The Room

My room was quite large, and overlooked the back end of Bellevue, not facing the shopping or other office buildings.

Complete with a couch, two armchairs and a desk, the room had an open floorpan, with the bed at the far end.

The Regency Club

The Regency Club, located on a top floor, was one of the nicest clubs I’ve seen, overlooking all of Bellevue and Seattle. Walking in, there was a variety of table and couch seating, with a full buffet and bar to the right.

During the evening, a hot appetizer spread was offered, and on my first night, this included crab cakes. For breakfast, there was scrambled eggs and bacon, along with a variety of pastries, breads and fresh fruit.

The club is serviced by a full-time attendant, and he’s there to clear any plates away from your area and re-stock the food. There are a few computers for use, as well as a televisions. Most stunning is the balcony that overlooks the expansive city skyline below.

During the day, the Club offers light snacks, cookies and drinks.

This hotel is unique

One of the most unique things about this hotel is that they have an app you can download from the App Store where you’re able to request room service, housekeeping, and other guest services requests. At the touch of a button, you can order food, ask for extra pillows and more. Further, they also have a texting program where folks without the app can text a designated number with requests and have a reply within a matter of minutes. I inquired about the time delivery of the dumplings to my room offered as a welcome amenity and received a phone call to the room almost immediately after texting them.

My Take

I really found the service at this hotel to be above and beyond. Between the Club attendant, the front desk staff and the unique ways to communicate requests, this property is really a hidden gem in the Hyatt network, and will be my go-to hotel the next time I need ti visit Seattle, since it is only about 20 minutes away from SEA-TAC airport.